“Exploring the Paradox of Expectation Violation: An Analysis of the Expectancy Disconfirmation Approach”

関連キーワード
1. Paradox 2. Expectation 3. Violation 4. Analysis 5. Expectancy Disconfirmation Approach 6. Confirmation bias 7. Cognitive dissonance 8. Perception 9. Attitude 10. Satisfaction 11. Disappointment 12. Perception gaps 13. Information processing 14. Beliefs 15. Decision-making 16. Predictability 17. Emotional response 18. Trust 19. Communication 20. Service quality 21. Consumer behavior 22. Customer satisfaction 23. Marketing research 24. Expectation management 25. Perception accuracy 26. Perceived performance 27. Experiential marketing 28. Performance expectation 29. Disconfirmation theory 30. Psychological contracts